In this fiercely competitive era, every enterprise wants to meet standards of excellence. They work effortlessly to maintain high standards of the final products. Also, they try to meet customers’ expectations. To succeed in maintaining high standards and high expectations, they rely on quality management.
Quality management comprises of two important terms:
- Quality Control
- Quality Assurance
Quality assurance and quality control are two closely related terms. In short, these terms are inseparable. They interrelate to aspects of quality management. Thus, they are often confused with each other. Both meet consumer expectations and ensure the quality delivery of the final product. Also, they both work towards eliminating defects. Further, they help to gain customers’ loyalty and meet the standards of the company. Together, they behave as two sides of the same coin and contribute towards the same goal.
Companies that deliver products with quality control and quality assurance have:
- loyal customers
- reliable production procedure
- faster turnaround times
- reduced production and inspection cost
- effective utilization of resources
- improved techniques and methods of production
- increased sales
- high employee morale
These terms are interchangeable. Yet, they have got distinct differences between them.
Before differentiating between them, let’s understand what quality assurance and quality control mean.
What is Quality Assurance?
Quality Assurance is the maintenance of service or product quality, especially by considering all stages of the delivery or manufacturing process. It reviews the processes and makes amendments before delivering the final quality product. Further, it ensures that the product meets the required goal and standards.
Operations like systematic measurements, comparisons with standards, and process monitoring eliminate errors. Unlike quality assurance, quality control focuses on product output.
QA proves to be beneficial in every aspect. It helps the following field of work:
In medicine, QA is a necessity as it helps in identifying the standards of medical devices. The equipment used in hospitals and laboratories; all meet the standards of medicine. Be it X-ray equipment, diagnostic radiology, or AERB. QA is suitable for the development and introduction of new drugs and medical devices.
2) Aerospace field
QA assurance in the aerospace field is important as it delivers fine aircraft. There is a common link between QA and Product Assurance, Project management. Quality Assurance is part of Product assurance.
3) Software Development
Software quality assurance is the process of tracking software processes. Also, it aids in maintaining good quality software. It complies with standards like ISO 25010 and models such as CMMI and SPICE to ensure good quality. Corporate quality control software fixes errors like quality control failures.